Everything you ever wanted to know, but were afraid to ask.

This section is a compilation of answers to the questions our customers commonly ask. Start by following one of the links below.

1. What does it mean to RIP a file?
2. How long does it take for you to complete my order?
3. What is a "proof"?
4. What types of proofs are available?
5. How do I go about getting an estimate from you?

1. What does it mean to RIP a file?
   In order for a file to be used for print it first needs to be processed through a special computer that RIP's the file. RIP stands for Raster Image Processing and converts postscript code into type and graphics etc. Our workflow uses page independent RIP's which means every page is processed seperately. When a page correction is made to a large file only the corrected page needs to be re-RIPped. This the most effective system available today. We also generate proofs and final plates off the same RIPped files, so your proofs will match your plates.
   
   
2. How long does it take for you to complete my order?
   There really isn't a short answer to this question. Some jobs can be produced in a few days while others might take several weeks. We'll do everything we can to produce your job on time.
   
   
3. What is a "proof"?
   A proof is a way of ensuring that your job is produced correctly. In an electronic world things can and will go wrong. We will produce a digital proof from your final RIPed files. This is the most accurate type of proof available. The proof will also show color breaks, pagination, folds, scores, perfs etc.
   
   
4. What types of proofs are available?
   We employ a total digital work flow, therefore we only offer digital proofs. All jobs receive a Digital Dylux. This proof shows color breaks, pagination, folds, etc. but is not true to color. It is a low resolution proof and some elements do not show exactly as they will when printed (i.e., hairline rules might not show but will print, type does not appear smooth).
   
   For critical color jobs you will receive a Kodak Approval. This proof shows accurate color and is high resolution so hairline rules will show and type will be sharp.
   
   For certain jobs our Epson Color Proof can be used. Color is accurate in most cases, but is not for color critical jobs. It is still a low resolution proof and has the same limitations as the Digital Dylux. Opting for this proof, you waive the right to challenge the accuracy of the color when printed.
   
   
5. How do I go about getting an estimate from you?
   We would suggest you use our online estimate request form. You can fax requests to 610.666.7963 or call 610.666.7960 to talk with a customer service representative.